2543250 Hai Robotics Europe B.V. Hybrid Netherlands Service and Procurement Intern Procurement Intern Brief Overview Key Responsibilities
For this role, you will support with completing the back-end process of European procurement, including but not limited to:
  • Opening Purchase Requisition (PR) Order Processing
  • Payment Tracking and Management
  • Invoice Processing and Verification
  • Optimize and improve the procurement process to ensure the efficiency and accuracy of the process
  • Classify and organize various quotations, and perform data analysis to support decision-making

]]> Who are we looking for?
  • A study background in Procurement/purchasing, logistics, supply chain and other related majors (highly preferred)
  • Good data analysis skills, able to find problems through data and make optimization suggestions
  • Strong Chinese and English reading and writing skills, and be able to handle daily procurement-related English emails and documents

]]> Hai-lights We offer a dynamic and innovative working environment in a very committed organisation, with the following perks:

  • Internship allowance
  • Hybrid working model
  • Commuting allowance of 0.25 euros per km (based on home-office distance)
  • Work laptop
  • Free drinks and snacks 
  • The opportunity to contribute to a young, growing company, shaping its success and your career
]]> intern entry-level full-time lt-1 supply chain,procurement,automation,robotics,purchasing,data analytics,logistics supplier_management_and_vendor_management logistics_and_transportation 2026-02-24T18:02:53+00:00 2426830 Hai Robotics Europe B.V. Netherlands Global Support Permanent Employee Product Marketing Manager (Industry Expert) Brief Overview
We are looking for a Senior Product Marketing Manager with strong industry insight, solution design capability, and a strategic product mindset to join our team. This role requires not only a deep understanding of the warehouse logistics and automation industry, but also proven experience in go-to-market (GTM) strategy, customer needs analysis, and cross-cultural collaboration. Acting as a key link between headquarters and regional markets, you will be deeply involved in product strategy execution, solution development, and market enablement to support Hai Robotics’ global and regional growth.
In this role, you will work closely with customers, partners, and internal cross-functional teams to develop product and solution strategies tailored to industry-specific scenarios. You will also take ownership of new product launches and continuously enhance competitiveness based on market feedback. This role offers broad career development opportunities, deep engagement with cutting-edge technologies and key accounts, and the chance to drive market expansion from zero to one and from one to many.
]]> Key Responsibilities
  • 1. Own the Grocery GTM
    • Develop the Go-to-Market strategy for Hai Robotics in European grocery 
    • Define product positioning, value props, and competitive differentiation
    • Build the battlecard / competitive playbook for grocery.
    2. Customer & Market Intelligence
    • Lead in-depth discovery interviews with grocery customers, 3PLs serving grocery, and integrators.
    • Build market maps, customer profiles, vertical playbooks for grocery (ambient / chilled / dark store / micro-fulfilment / store-replen).
    • Track industry trends, regulations (e.g., cold-chain compliance), competitor moves.
    3. Solution Design & Pre-Sales Support
    • Design warehouse automation solutions (storage strategy, picking logic, throughput models, ROI cases) for grocery scenarios using HaiPick portfolio.
    • Use AutoCAD to produce 2D layouts, simulation results, and customer-facing presentations.
    • Support BDs and FAEs in customer meetings, RFPs, and PoCs.
    4. Product Strategy & Roadmap Voice-of-Customer
    • Be the voice of the grocery customer inside Hai Robotics.
    • Feed insights back to HQ product team to shape the roadmap (e.g., cold-chain rated equipment, totes sizing for grocery, integration with WMS).
    • Lead or co-lead new product launches for grocery.
    5. Cross-Cultural Project Leadership
    • Bridge EMEA field teams and HQ product/solution teams.
    • Coordinate resources across technical, delivery, sales, and marketing to land grocery projects.
    • Deliver internal training, customer demos, webinars, trade shows 
]]> Who are we looking for?
  • Must-Have
    •  3 years working in grocery automation — ideally on the retailer/3PL side in an automation / supply chain / e-fulfilment role.
    • Deep familiarity with grocery operations — ambient, chilled, click-and-collect, dark stores, micro-fulfilment, fresh food handling.
    • Bachelor's or above in Mechanical / Industrial Engineering, Automation, Logistics, or related.
    • Strong analytical skills — data analysis, ROI modelling, business case development.
    Nice-to-Have
    •  Prior experience at the mobile robot technology sector
    • AutoCAD / 2D layout design skills.
    • Multilingual (German, French, Dutch, Spanish) is a plus for grocery markets.
]]> Hai-lights
  • A competitive compensation package with performance-based bonus
  • A valuable opportunity to grow with a high-growth company
  • Hands-on experience in bringing global leading automation technologies into regional markets
  • A key role in cross-border collaboration projects with international exposure and career advancement potential
]]> permanent experienced full-time 2-5 Product,Go-to-Market,Marketing,Grocery brand_and_product_marketing marketing_and_product 2025-11-13T18:03:09+00:00 1471031 Hai Robotics Europe B.V. Hybrid Netherlands Germany UK Poland France Spain, Madrid Italy Delivery Permanent Employee Project Manager Brief Overview Hai Robotics is a leading innovator of logistics robotics solutions. Our sophisticated systems are designed to optimise supply chain operations across various industries, with the goal of offering cost-effective, efficient, and sustainable solutions. With our robots, we reduce our customers' storage footprint and operating costs, improve warehouse productivity and maximize workflow efficiencies with increased speed & order accuracy.
]]> Key Responsibilities
  • Manage the project team and project items for automation projects consisting of AGV, conveyors, workstations, storage systems, etc.
  • Develop and manage multiple, concurrent project plan schedules while monitoring projects daily to track progress against the work plan schedules.
  • Interact with customers as the key point of contact on projects.
  • Identify and manage scope, time, risk, and stakeholders to ensure successful delivery.
  • Inform executive management and other project team members on a regular basis on project status, resource utilization, and high-level project timeline.
  • Be responsible for monitoring and maintaining the financial performance of the project.
  • Align cross-functional business and technical teams to ensure that goals are aligned and that conflicting priorities are resolved.
  • Proactively remove obstacles to drive momentum and progress, identify gaps in communication or schedule, provide support to teams balancing competing priorities and drive results.
  • Align, monitor, and drive to complete project milestones and technical deliverables on time.
]]> Who are we looking for? This position requires travelling across Europe (approx 50-70% of the role). If you are comfortable with this, please apply.

Must have:
  • A Bachelor's or Master's Degree in Engineering, Business, Finance, or related field.
  • Between 3 - 5 years of project management experience.
  • Prior management experience with engineering projects.
  • Experience in project management, product development lifecycle, or process management.
  • Proficient in MS Office Suite
  • Fluent in English.  Chinese is mandatory.
  • Strong interpersonal, leadership, and relationship-building skills
  • Proficient in facilitating meetings between various stakeholders
Nice to have:
  • Experience managing automation projects that includes (but are not limited to): automated guided vehicles, automated storage and retrieval systems, conveyor systems, warehouse management software, etc.

You are based in the following locations with full right to work: Netherlands, France, Germany, Spain, Italy, the UK, or Poland. Please note that this role will require travel time across EMEA, comprising approximately between 50 - 70% of the role.]]> Hai-lights In addition to working in a dynamic and innovative environment in a very committed organisation, you will receive the following perks:
  • A competitive salary in line with your experience
  • An annual bonus schemed based on your performance
  • Travel allowances
  • Annual leave package depending on your location
  • Work laptop and phone
  • The opportunity to contribute to a young, growing company, shaping its success and your career
]]> permanent experienced full-time 2-5 project management,stakeholder management,team management program_management project_and_program_management 2024-03-19T09:56:37+00:00 1515496 Hai Robotics Europe B.V. Netherlands Operations Intern Sales Operation Intern Brief Overview We are currently seeking a Sales Operations Intern to join our team on a full-time basis. This is an exciting opportunity to be part of a dynamic and fast-paced environment, where you will contribute to key sales processes, pipeline tracking, and data management for our operations in the EMEA region.

In this role, you will gain hands-on experience in sales data analysis, CRM management, and sales performance tracking. You will support pipeline monitoring, assist in ensuring data accuracy and compliance within our CRM systems, and collaborate with regional sales teams to help ensure smooth and efficient sales operations. This internship will allow you to develop your expertise in sales operations, data analytics, and international business practices.

Fluency in Chinese is required, and preference will be given to candidates with strong analytical skills and some experience with sales or business operations in the Netherlands. The internship duration is six months, with a minimum availability of four days per week. The preferred start date is ASAP.

]]> Key Responsibilities
  • Assist in developing and implementing sales strategies to support revenue growth
  •  Help monitor and analyze sales data to identify trends and opportunities for improvement
  •  Support the management of the sales pipeline and assist in tracking progress toward sales targets
  •  Maintain and update CRM systems and other sales tools to track sales activity and performance
  •  Assist in preparing sales forecasts and reports to guide sales efforts
    • Overall, this internship focuses on supporting and optimizing the sales process while learning how a sales team operates efficiently and effectively. It requires strong analytical thinking, eagerness to learn, and excellent communication and organizational abilities.
    ]]>     Who are we looking for? You are an energetic, self-motivated individual who can work independently and think outside the box. In addition:
     
    • Currently pursuing a degree in Business， Business Administration, or a related field (or recent graduate)
    •  Strong organizational skills and high attention to detail
    •  Ability to work effectively in a fast-paced environment
    •  Excellent communication and interpersonal skills
    •  Proactive, curious, and problem-solving oriented
    •  Proficiency in Microsoft Office; strong Excel skills are a plus
    •  Experience with CRM (Salesforce) or ERP systems is a plus, but not required
    •  You speak fluent English and Chinese (Chinese is a must)
    ]]>     Hai-lights We offer a dynamic and innovative working environment in a very committed organization, with the following perks:
    1. Competitive allowance
    2. Hybrid working: one WFH day a week 
    3. Commuting allowance of 23 cents per km (based on home-office distance). Our office location is Hoofddorp, the Netherlands
    4. Work laptop
    5. Frequent team building and company activities, such as company lunches, yearly events and more
    6. Free drinks and snacks 
    7. The opportunity to contribute to a young, growing company, shaping its success and your career
    ]]>     intern entry-level full-time lt-1 sales operations sales_support_and_assistance sales_and_business_development 2024-04-19T15:08:09+00:00     2649376 Hai Robotics Europe B.V. Remote Service and Procurement Permanent Employee Service Account Manager Brief Overview
    Hai Robotics is at the forefront of warehouse automation, driving operational efficiency and scalability with our unique Autonomous Case-handling Mobile Robot (ACR) system. As our Service Account Manager, you will act as the key bridge between HAI and our strategic customers, driving customer success, satisfaction, and long-term trust in HAI’s solutions.]]>     Key Responsibilities
    Key Account Reporting & Performance Management
    Prepare and deliver monthly/quaterly customer performance reports and presentations to key accounts. Engage directly with key customers to review system performance, identify improvement opportunities, and enhance after-sales satisfaction and customer retention.

    Service order project execution and payment collection
    Execute the service order projects, take over the service orders from the Service Sales Manager, such as customer orders for spare parts, preventive maintenance, on-site repair, resident support, PCR and so on. Manage the order as a project, excute the material preparation, shipment, implementation and acceptance. Work closely with finance colleague to ensure the invoice and payment collection on time. 

    Service Taskforce Management
    Lead or participate in taskforce projects for major service challenges. Build and coordinate cross-functional teams (EMEA Service, HQ R&D, customer operation teams, and service partners) to ensure rapid recovery of system performance and customer operations.

    Resident Support Engineer(external) Management
    Hiring, interviewing and choosing the external resident support engineer for the service project. Coordinate internally with the training team for their training and qualification. Manage their daily work(such as review the daily report) to ensure the customer success. 

    Technical Hotline Support (as needed)
    Provide partial support to the hotline or remote support team when necessary, ensuring continuity and quality of customer service.
    ]]>     Who are we looking for?
    • At least 2-3 year of experience in robotics automations industry
    • Strong technical understanding of warehouse automation systems, able to identify and partially resolve technical issues independently.
    • Excellent presentation skills (e.g., PPT reporting), customer communication, and stress management abilities.
    • Proven leadership and coordination skills, capable of aligning internal teams (EMEA / HQ R&D) and external partners to deliver challenging service recovery tasks, thus Chinese is MANDATORY
    ]]>     Hai-lights • A chance to work with an industry-leading technology that is transforming warehouse automation, 
    • Professional growth and development opportunities.
    • 8% holiday allowance.
    • Attractive quarterly bonus.
    • 24 days of holiday entitlement.
    • €0.23 per km commuting allowance.
    • Work laptop and phone.]]>     permanent experienced full-time 2-5 service,account manager,manager mechanical_engineering engineering 2026-05-27T16:09:12+00:00     2342010 Hai Robotics Europe B.V. Netherlands Software Permanent Employee Software Consultant Brief Overview
    You will be responsible for solution design, functional specifications, and technical documentation in support of customer projects and RFPs, while ensuring quality, scalability, and alignment with product vision. This position demands a strong customer-centric mindset, excellent communication, and the ability to manage complex cross-functional engagements.

    This is a high-impact, cross-functional role ideal for someone who blends technical expertise with business acumen and thrives in a collaborative, fast-paced environment.

    ]]>     Key Responsibilities - Cultivate relationships across the Software R&D organization and Product Management as well as with Solution/Industry, Procurement, and the Global Software Organization.
    - Contribute to the thought leadership within the Solution and Product team.
    - Establish continuous improvement process, that includes key metrics, for the products and services offered
    - High level design, capacity & configuration requirements.
    - Collaborate with and communicate to internal and cross-functional stakeholders.
    - Own the software engineering-related content in response to RFP, RFI, and other customer tender documentation for assigned opportunities.
    - Have a strong customer oriented approach, to provide a positive and lasting experience, supported by negotiation skills to define the solution with the highest value and benefits.
    - Develop the Business Requirements Document (BRD) together with the customer and the stakeholders.
    - Estimate technical requirements, time frames, quality and quantity of resources required to successfully implement the projects.
    - Develop effort and scope necessary to implement each assigned opportunity, including human-machine interface, software, business intelligent product and third party equipment.
    - Be accountable for the Functional Design Specification (FDS) during the solution definition process.
    - Utilise project management skills and process knowledge to deliver the final software solution, monitor development activities and ensure adequate solution quality.
    - Determine methodology for collecting, analyzing and summarizing data critical to design.]]>     Who are we looking for? - Between 2 - 3 years of experience as a Software Consultant, Software Engineer, Solution Consultant, Operations Research Engineer or a related occupation.
    - Between 2 - 3 years of experience with enterprise software solutions; supply chain and logistics; integrated systems solutions; technical solution design life cycle; WMS, WCS companies and software development
    - Excellent English communication, both verbal and written
    - Proficiency in Chinese (verbal and written) is highly desirable
    - Comfortable with up to 20% of travel to various unanticipated locations]]>     Hai-lights A competitive salary
    Hybrid working model
    Commuting allowance of 0.23 euros per km (based on home-office distance)
    Work laptop
    Free drinks and snacks 
    The opportunity to contribute to a young, growing company, shaping its success and your career]]>     permanent experienced full-time 2-5 consultant it_project_management it_software 2025-09-17T14:15:54+00:00     1578103 Hai Robotics Europe B.V. Netherlands Software Permanent Employee Software Engineer (Chinese Speaking) Brief Overview
    ]]>     Key Responsibilities
    In addition, you ​will:
    • Conduct software designs and configuration capabilities.
    • Take ownership of software development-related content.
    • Estimate development requirements, timing, quality and quantity of resources needed to successfully implement projects.
    • Interact with customers to conduct tests, intercept and prevent potential risks or suggest solutions to achieve project success.
    ]]>     Who are we looking for?
    • A minumum Bachelor’s degree in Computer Science, Software Engineering or related field.
    • Both fresh graduate and 2-4 years of experience as a Software Engineer or in a related occupation, ideally in integrated supply chain and logistics systems solutions, are welcome!
    • Programming experience in Java, C#, SQL, C++ or similar languages, ideally with some experience in scripting and coding.
    • Knowledge and understanding of Linux and MySQL according to operational standards, and ability to execute commands and troubleshoot/fix bugs.
    • Knowledge of control system tools such as Git or SVN.
    • Strong learning and receptiveness, able to adapt quickly to new environments, willing to accept challenges and excellent teamwork spirit.
    • The openness to travel around 20% to various unanticipated locations. 
    • Strong fluency in English and Chinese; Chinese is a must
    • You are based in the Netherlands. We are a recognised sponsor, so we can sponsor your visa if necessary.

    ]]>     Hai-lights We offer a dynamic and innovative working environment in a very committed organisation, with the following perks:

    • A competitive salary based on your experience 
    • Performance based bonuses
    • 24 days of holiday
    • 8% holiday allowance
    • Commuting allowance
    • Work laptop and phone 
    • The opportunity to contribute to a young, growing company, shaping its success and your career
    ]]>     permanent entry-level full-time 2-5 software engineer,java,python,c++,c#,linux,mysql,agile methodologies,test driven development,git,svn software_and_web_development it_software 2024-05-28T17:05:31+00:00     2006123 Hai Robotics Europe B.V. Netherlands Service and Procurement Intern Supply Chain & Spare Parts Intern Brief Overview Key Responsibilities 2. Support technicians and customers by understanding part requirements. 
    3. Help prepare quotations and provide information on pricing and availability.  
    4. Assist in handling customer inquiries and complaints professionally.  
    5. Support inventory management, including stock level monitoring and database updates.]]>     Who are we looking for?
  • Bachelor’s or Master’s degree in Economics, International Trade, or Logistics Management with basic knowledge of international trade and logistics (preferred)
  • Fluent in Chinese and English (both spoken and written). Chinese is mandatory.
  • Strong logical thinking and analytical abilities
  • Detail-oriented with excellent communication and coordination skills
  • Fast learner with the ability to adapt quickly
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
    • ]]>     Hai-lights
    Competitive allowance
    Hybrid working: one WFH day a week 
    Commuting allowance of 23 cents per km (based on home-office distance). Our office location is Hoofddorp, the Netherlands
    Work laptop
    Frequent team building and company activities, such as company lunches, yearly events and more
    Free drinks and snacks 
    The opportunity to contribute to a young, growing company, shaping its success and your career]]>     intern entry-level full-time Spare parts,Intern,Supply Chain general_and_other_logistics_and_transportation logistics_and_transportation 2025-03-06T14:04:37+00:00